Frequently Asked Questions
The Answers You Need
What are your service fees?
We generally base our fees on the amount of time that is charged to a job. Hourly rates will differ depending on the type and complexity of service being provided.
We are also able to offer fixed price agreements for services where clients prefer this option.
Do BGL Partners offer financial advice?
BGL Partners are not financial advisors. We do not hold an Australian Financial Services Licence (AFSL). Therefore, we do not directly provide clients with advice on financial products, insurance and investments.
Nonetheless, we are able to assist our clients in these areas through our highly skilled referral partners who hold their own independent AFSL.
How do BGL Partners use cloud technology?
At BGL Partners we use cloud hosted apps for our accounting, taxation and document management. This enables us to work for our clients from any location with an internet connection.
We are also Xero Accredited Partners. Clients that are Xero Accounting users can receive real time assistance whenever it is needed.
BGL Partners is virtually a paperless office. We use online applications to provide clients with documentation and financial reports securely. We also utilise digital signing and secure ATO document delivery for our clients, all protected with multi-factor authentication.
Working with
BGL Partners
We aim to make the client experience as seamless as possible through the smart use of technology where it most valuable - not just using tech for tech's sake. Our team is made up of people who want to genuinely help our clients and provide that personal level of service that we believe is so important.
Wherever possible our dealings with clients are paperless and we use digital signing for most documents that we produce. However, we can cater for those who prefer traditional methods of document execution.
On-boarding as a new client with BGL follows the new AML/CTF identification protocols as required by law. Whether you are an individual with simple tax affairs or a more complex business entity or SMSF, contact us now about joining as a client.